Return for Exchange Policy

We take great pride in the items we sell.

If for any reason you would like to return an item that you buy, we'll assist you with a prompt exchange. 

We regret that we carry a strict no refund policy.

You may return all unworn or unused merchandise in the original packaging and tags within 14 days of

receiving the items. All items returned for exchange must be unopened, unused and still be in the

original packaging. We will not accept any items postmarked after 14 days from the day you received it.

A 20% restocking fee will be applied to any items returned for exchange.

Non-Returnable/Exchangeable Items

For the safety of our customers and employees, The following items can not be exchanged.

    * Latex.

    * We will not accept used items.

    * We cannot accept items where the packaging, tags or labels have been removed or damaged.

    * You cannot return any clothing if the tags have been removed. Please leave the tags on until you know its your size.

    * Any garment that covers an intimate area is absolutely not returnable for your protection as well as your customer’s

       protection. It is also the law. These include but are not limited to: Panties, Teddies, Bras, Bikinis, and other intimately

       worn apparel.

    * We are not responsible for defects or damage caused by customer error. Some of the items, like the latex and lace

       items, are delicate and must be treated with care.

Cancellations

All orders are processed as they are received. If you need to cancel your order, please contact us as soon as possible

and let us know. Orders cannot be canceled once they have shipped. If we ship or have to order merchandise to

fill your order, you will be subject to a 20% restocking fee.

Return Instructions

You first must obtain a Return Merchandise Authorization (RMA) number from Naughtyafter9.

Please call us at 727-504-5752 or email us at cs@naughtyafter9.com with the reason for return

and we will issue you a RMA number. Any packages received without a RMA number will be refused.

Pack the item in the original shipping box or another sturdy box with care.

Include a copy of the original invoice along with a note explaining the details of the exchange and your

RMA number. Please be sure to include item codes for items you would like to exchange for.

Ship your return or exchange to:

Naughty After 9

Attn: Returns

8214 Solano Bay Loop

STE 527

Tampa, FL.  33635

The shipping cost for returns and exchanges is at your expense. We highly recommend purchasing

insurance and delivery confirmation with your shipment. We are not responsible for lost or damaged shipments.

Exchanges will be processed within 1 to 3 business days. Please allow time for any items to be ordered to fulfill your exchange.

Halloween Return Policy

For orders placed in the month of October, we cannot accept any returns for exchange on costumes or shoes after October 15th.

Any costumes or shoes returned to us after October 15th will be refused.

Christmas and Valentines Return Policy

We will extend the date for returning Christmas or Valentines gifts for exchange until one week after the holiday

(1/1 or 2/21 respectively). Please read the 'Non-Returnable Items' section above for the limitations on what you can return.

All the same limitation apply to gift purchases.

Naughty after 9 has the right to change its policies as needed.